Small Business Customer Care
Enables small businesses to create AI-powered WhatsApp chatbots using their own knowledge base. Business owners can set up their AI assistant through natural conversation and upload documents, while customers can ask questions directly without special syntax. Each WhatsApp number is dedicated to a specific business.
Features: Natural language setup, document knowledge base integration, 24/7 customer support automation, real-time performance monitoring, comprehensive API documentation, automated deployment with health checks, and enterprise-grade security with rate limiting.
Built with Express.js, OpenAI, Pinecone vector database, Twilio WhatsApp API, and PostgreSQL for scalable multi-business support.