AI Customer Support Bot - MCP Server
Overview
What is the AI Customer Support Bot - MCP Server?
The AI Customer Support Bot - MCP Server is a server application that utilizes AI technologies from Cursor AI and Glama.ai to provide automated customer support through the Model Context Protocol (MCP).
How to use the AI Customer Support Bot?
To use the bot, clone the repository, set up the environment, configure your API keys, and run the server. You can then interact with the bot through various API endpoints.
Key features of the AI Customer Support Bot?
- Real-time context fetching from Glama.ai
- AI-powered response generation with Cursor AI
- Batch processing support for multiple queries
- Priority queuing for urgent requests
- Rate limiting to manage request load
- User interaction tracking for analytics
- Health monitoring to ensure service availability
- Compliance with MCP protocol for standardization
Use cases of the AI Customer Support Bot?
- Automating responses to frequently asked questions.
- Providing 24/7 customer support without human intervention.
- Handling multiple customer queries simultaneously through batch processing.
FAQ from the AI Customer Support Bot?
- What technologies does the bot use?
The bot integrates Cursor AI for response generation and Glama.ai for context fetching.
- Is there a limit on the number of requests?
Yes, the server implements rate limiting to prevent abuse, with a default of 100 requests per 60 seconds.
- How can I monitor the server's health?
You can check the server health and service status through the health check endpoint.
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