Freshdesk MCP Server by CData

Created By

CDataSoftware7 months ago

This project builds a read-only MCP server. For full read, write, update, delete, and action capabilities and a simplified setup, check out our free CData MCP Server for Freshdesk (beta): https://www.cdata.com/download/download.aspx?sku=GFZK-V&type=beta

# freshdesk

# mcp-server

Overview Content Tools Comments

Overview

What is Freshdesk MCP Server by CData?

Freshdesk MCP Server by CData is a read-only Model Context Protocol (MCP) server designed to allow large language models (LLMs) to query live data from Freshdesk using natural language, without the need for SQL.

How to use Freshdesk MCP Server?

To use the Freshdesk MCP Server, clone the repository, build the server, install the CData JDBC Driver for Freshdesk, configure your connection, and run the server. You can then interact with the server through an AI client like Claude Desktop.

Key features of Freshdesk MCP Server?

Provides a read-only interface to Freshdesk data.
Allows querying of live data using natural language.
Simplifies data access for LLMs without requiring SQL knowledge.

Use cases of Freshdesk MCP Server?

Querying customer support ticket data in real-time.
Analyzing trends in customer interactions.
Integrating Freshdesk data with AI applications for enhanced insights.

FAQ from Freshdesk MCP Server?

Can I write data to Freshdesk using this server?

No, this server is read-only. For write capabilities, consider the full CData MCP Server for Freshdesk.

Is there a trial version available?

Yes, you can download a trial version of the CData JDBC Driver for Freshdesk from the CData website.

What programming languages can I use with this server?

The server can be used with any programming language that can make HTTP requests to the MCP interface.

Server Config

{
  "mcpServers": {
    "{classname_dash}": {
      "command": "PATH\\TO\\java.exe",
      "args": [
        "-jar",
        "PATH\\TO\\CDataMCP-jar-with-dependencies.jar",
        "PATH\\TO\\freshdesk.prp"
      ]
    }
  }
}

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