AI Customer Support Bot - MCP Server
Overview
What is AI Customer Support Bot - MCP Server?
AI Customer Support Bot - MCP Server is a server application that provides AI-powered customer support by integrating Cursor AI and Glama.ai, enabling real-time context fetching and intelligent response generation.
How to use AI Customer Support Bot?
To use the AI Customer Support Bot, clone the repository, set up the environment, configure the necessary API keys, and run the server. You can then interact with the bot through various API endpoints.
Key features of AI Customer Support Bot?
- Real-time context fetching from Glama.ai
- AI-powered response generation with Cursor AI
- Batch processing support for multiple queries
- Priority queuing for urgent requests
- Rate limiting to manage request load
- User interaction tracking for analytics
- Health monitoring for server status
- Compliance with MCP protocol
Use cases of AI Customer Support Bot?
- Automating customer support queries for businesses.
- Providing instant responses to frequently asked questions.
- Managing high volumes of customer interactions efficiently.
- Tracking user interactions for improved service.
FAQ from AI Customer Support Bot?
- What technologies are required to run the bot?
You need Python 3.8+, PostgreSQL, and API keys for Glama.ai and Cursor AI.
- Is the bot capable of handling multiple requests?
Yes, it supports batch processing for handling multiple queries simultaneously.
- How can I monitor the server's health?
The server provides health check endpoints to monitor its status and performance.
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