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Request Tracker MCP Server

Created By
richieri8 months ago
A Model Context Protocol (MCP) server for Request Tracker
Overview

what is Request Tracker MCP Server?

Request Tracker MCP Server is a Model Context Protocol (MCP) server designed to help users control their Request Tracker with the assistance of AI.

how to use Request Tracker MCP Server?

To use the server, make a copy of the env.example file to .env and update the required configurations. You can then interact with the server to manage tickets.

key features of Request Tracker MCP Server?

  • Retrieve the status of a ticket by its ID.
  • Create new tickets through natural language commands.

use cases of Request Tracker MCP Server?

  1. Checking the status of support tickets in a helpdesk environment.
  2. Automating ticket creation for user requests such as password resets.

FAQ from Request Tracker MCP Server?

  • Can I use this server for any Request Tracker instance?

Yes! As long as you configure it correctly, it can work with any Request Tracker setup.

  • Is there a graphical interface for this server?

No, this server operates through command-line interactions and API calls.

  • What programming language is this server built with?

The server is built using Python.

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