Zammad Mcp Server

Created By

Softoft-Orgaa month ago

A production-ready Model Context Protocol (MCP) server for Zammad, the open-source helpdesk and ticket system. It gives Claude, Cursor, and other MCP clients structured access to tickets, users, organizations, groups, and system metadata with configurable access control.

# mcp

# zammad

Overview Content Tools Comments

Tools

health_check

get_server_info

get_allowed_tools

get_ticket

search_tickets

create_ticket

update_ticket

delete_ticket

get_ticket_articles

create_article

get_ticket_stats

get_ticket_states

get_priorities

get_user

search_users

create_user

update_user

delete_user

get_current_user

get_organization

search_organizations

create_organization

update_organization

delete_organization

get_group

list_groups

Server Config

{
  "mcpServers": {
    "zammad": {
      "command": "uvx",
      "args": [
        "zammad-mcp-server"
      ],
      "env": {
        "ZAMMAD_URL": "https://your-zammad-instance.example.com",
        "ZAMMAD_HTTP_TOKEN": "your_api_token",
        "MCP_DENIED_TOOLS": "delete_ticket,delete_user,delete_organization"
      }
    }
  }
}

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